Frequently Asked Questions.

Do you ship internationally?

Yes, I ship worldwide from Denmark! Most countries are totally fine to ship to, especially across Europe, the US, Canada, Australia, and more. If you're unsure, feel free to reach out before ordering.

What if you can’t ship to my country?

In very rare cases, if I’m unable to ship to your location due to carrier restrictions or customs barriers, your order may be cancelled and fully refunded. But don’t worry—it’s very uncommon, and I’ll always reach out before taking any action.

How long does shipping take?

All artworks ship from Denmark. Delivery times vary by destination, but here’s a general guide:

  • Denmark & EU: 3–7 business days

  • UK & Europe (non-EU): 5–10 business days

  • USA & Canada: 7–14 business days

  • Rest of World: 10–20 business days (depending on local customs)

Once your order ships, you’ll receive a tracking number via email to follow your art’s journey to you.

I haven’t received my confirmation email or tracking info — what should I do?

First, check your spam or promotions folder. If you still haven’t received anything within 48 hours, please reach out via the Contact page.

My order hasn’t shipped yet — what’s going on?

Please allow a few days for us to carefully prepare your order. Processing times may vary depending on the specific artwork. If it's been more than 7 days with no update, feel free to get in touch.

Do you accept custom orders?

Since you’re asking, we may be aligned with this opportunity. My creative process is very intuitive, but if your idea aligns, I might say yes. Please contact me to discuss.

Can I display your work in my gallery?

Upon Request, Agreement & Signed Contract directly through Superstar $OUL. Arts, yes. Please use the contact form on the site to get in touch.

How can I contact you?

Please contact me via the "Contact" page, or email me at contact@superstarsoularts.com, or DM on Instagram @superstarsoularts

Do you offer gift cards?

Yes. You can find them HERE. They can be used for any item on the website and do not expire, as long as the site is up and running.

What if I want a gift card for a specific amount that’s not listed?

No problem — just contact me and I can create a custom gift card value for you.

I want to collaborate or work with you — how do I do that?

Please use the contact form, and let’s see if we’re a fit!

Each piece is carefully packaged to ensure it arrives in perfect, soul-stirring condition—wherever in the world you are.

© Superstar $OUL. Arts
ALL RIGHTS RESERVED.