Frequently Asked Questions.

Do you ship internationally?

Yes - I ship worldwide from Florida, USA, with complimentary shipping included on all artworks. Most destinations are accessible, including Europe, North America, Australia, and beyond. If you’re unsure about your country, please feel free to reach out before placing an order.

What if you can’t ship to my country?

In the rare event that I am unable to ship to your location due to courier restrictions or customs barriers, your order will be cancelled and fully refunded. This is extremely uncommon, and I will always contact you personally before taking any action.

How long does shipping take?

All artworks ship from Florida, USA. Timelines vary by destination:

  • USA & Canada: 3–7 business days

  • Europe (EU): 7–14 business days

  • UK & non-EU Europe: 7–21 business days

  • Rest of the world: 10–21 business days (depending on customs clearance)

Once your artwork is on its way, you will receive tracking information to follow its journey.

How will my artwork be shipped?

Each piece is transported by a specialized fine art courier, offering white-glove delivery. Your artwork is fully insured and carefully packaged to ensure it arrives in pristine condition.

Why do I need to complete a form when placing an order?

Because shipping is arranged through a dedicated fine art courier, I require your detailed delivery information. The form allows me to provide this directly to the courier, ensuring a smooth process. You will still receive updates and tracking details, just as you would with a standard shipment - only with elevated care.

Is my artwork insured during shipping?

Yes. Every artwork is fully insured during packaging, transit, and delivery. Your piece is treated with the highest level of protection and attention.

What if I cannot pay with my card in one transaction?

If your card cannot process the full payment at once, I can provide a secure invoice for bank transfer. Simply reach out, and I will arrange this promptly and discreetly.

I haven’t received my confirmation email or tracking info
- what should I do?

Please check your spam or promotions folder first. If you haven’t received anything within 48 hours, contact me directly and I’ll ensure you receive the details.

My order hasn’t shipped yet
- what’s happening?

Each artwork is prepared with great care before leaving the studio. Processing times may vary depending on the piece. If it has been more than 7 days without an update, please get in touch.

Do you accept custom commissions?

On occasion, yes. My creative process is deeply intuitive, but if your vision resonates, I may accept a commission. Please contact me to discuss your idea.

Can I exhibit your work in my gallery?

Yes, upon request and with a signed agreement directly through Superstar $OUL. Arts. Please use the contact form to begin the conversation.

I want to collaborate or work with you - how do I do that?

Please reach out via the Contact Page, and let’s see if we align.

How can I contact you?

You may contact me through the Contact Page, by email at contact@superstarsoularts.com, or via Instagram DM @superstarsoularts

Each piece is carefully packaged to ensure it arrives in perfect, soul-stirring condition—wherever in the world you are.

© Superstar $OUL. Arts
ALL RIGHTS RESERVED.